Hanoi Airport: Fast Track Immigration Services

Skip the lines at Noi Bai Airport with our Fast Track Service! Get priority immigration, baggage help, and friendly assistance for a smooth, stress-free arrival or departure.

Highlights

Enjoy Fast Track Immigration premium service at Noi Bai International Airport.
Meet-and-greet service at the Immigration Hall.
Assistance at the airline check-in counter and boarding pass collection (Premium Departure).
Escort to the meeting point for your private car or taxi (Premium Service).
Luggage collection assistance and porter service (Premium Service).


Full description

Enjoy a personalized airport experience with premium escort service through dedicated Fast Track immigration and customs lanes.

For Arrival

Upon arrival at the terminal, our airport representative will welcome you at the Immigration Hall, near the passenger boarding bridge, holding a sign with your name for easy identification.

Our staff will assist you with immigration procedures and luggage collection.

For Premium Fast Track guests, we also provide seamless assistance to connect you with your private car or taxi after completing airport formalities.

For Departure

Upon arriving at the airport, please proceed to your airline’s check-in counter (details will be provided to your registered contact).

Your airport host will meet and greet you, then assist you with:

  • Airline check-in
  • Boarding pass collection
  • Luggage tag issuance

After check-in, your host will escort you through the Priority Security Check and Fast Track Immigration.

Due to airport security regulations, concierge service is limited during customs and immigration pre-clearance. Passengers are required to complete customs and immigration procedures personally.

Once you have cleared immigration, your host will escort you to the boarding gate or airport lounge.

You will also enjoy access to the Priority Boarding Gate when boarding your flight.


Includes

  • VIP Fast Track service
  • Priority Lane for Security Check
  • Assistance at the airline check-in counter and boarding pass collection (Premium Departure)
  • Meet-and-greet service
  • Porter service (Premium Service)
  • Escort to the meeting point for your private car or taxi (Premium Service)

Not Included

  • Airport transfers (available as an add-on)
  • Visa on Arrival service
  • E-visa

Meeting point

Meeting point may vary depending on the option booked.

  • Standard Fast Track Immigration – Arrival
  • Standard Fast Track Immigration – Departure
  • Premium Fast Track Immigration – Arrival
  • Premium Fast Track Immigration – Departure

Important information

What to bring

  • Passport or ID card

Not allowed

  • Pets

Know before you go

  • This service is not available for travelers who have previously overstayed their visa (or visa exemption) in Vietnam.
  • Flight information must be provided at least 24 hours before your arrival or departure. If no flight details are received within this timeframe, no refund will be issued.

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